Shipping & Store Policy
At OASESS, we are committed to providing clear and reliable shipping and order information. Please review the details below regarding processing, shipping, tracking, returns, and payment security.
1. Order Processing
| Item | Details |
|---|---|
| Processing Time | 1–7 business days (Monday–Friday, excluding holidays) |
| Order Handling | Orders may be reviewed for payment verification and quality checks before shipment |
2. Shipping Information
We provide standard international shipping with free shipping on all orders.
| Region | Processing Time | Shipping Time | Total Delivery Time | Shipping Fee |
|---|---|---|---|---|
| United States | 1–7 business days | 20–25 business days | 21–32 business days | Free |
| Canada | 1–7 business days | 20–25 business days | 21–32 business days | Free |
Note: Delivery times are estimates only and may vary due to customs, carrier delays, weather, or other external factors.
3. Tracking Information
| Item | Details |
|---|---|
| Tracking | A tracking number will be provided once the order ships |
| Update Time | Tracking information may take 24–72 hours to update |
4. Returns & Refunds
| Item | Details |
|---|---|
| Return Window | 30 days after delivery |
| Condition | Items must be unused and in original packaging |
| Refund | Approved refunds are issued to the original payment method after inspection |
5. Payment Security
| Item | Details |
|---|---|
| Security | All payments are protected with SSL encryption |
| Payments | We accept major credit cards and secure online payment methods shown at checkout |
6. Policy Updates
This policy may be updated from time to time. The latest version will always be available on our website.